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How can we help you?


Call Us

If you want to speak directly to one of our people to answer your question, provide feedback, solve your problem, or direct you to the right place, call us on:

(09) 379 2020
24 hours a day, 7 days a week

If you know the name or extension of the person you require, call (09) 379 2021


Contact us online now

Request a service

Report a problem or issue and request council service on a range of matters for which the council is responsible.
Including (but not limited to) graffiti on public and private property, rubbish, street lights and abandoned vehicles.

Request a service

Make an enquiry

Make an enquiry about any of the services the council provides.

Make an enquiry

Make a complaint

Tell us if you are not satisfied with the quality of service we provide, have a complaint about a council employee or feel we have applied a council policy inconsistently or unfairly.

Make a complaint

Send a compliment

Send us a compliment about a council employee or a service we provide.

Send a compliment


Write or Fax us

To contact the council in writing use the postal address or fax number below.

Auckland City Council's general
mail address:

Auckland City Council
Private Bag 92516
Wellesley St
Auckland 1141
Auckland City Council's
fax number:

+64 9 375 3358

Visit us

If you would like to visit one of our service centres, please use the locations and opening hours link.

In an emergency
In an emergency
For Fire, Police or Ambulance
Dial 111
Locations and opening hours
Find our locations and opening hours here
Along with a list of the services offered at each location.

 

Copyright © 2009 Auckland City Council. All rights reserved.