Skip navigation
 
Online services

Property file CD


Property file CD cover.
Click on the image to find out more about the property file CD.

Now you can order and purchase a property file, without even stepping foot outside your home.

Order online and we will send you a CD of the property file.

Please note that the online order service is not available for Great Barrier Island and that CDs for properties in the CBD area may not include all resource consent information.

The documents on the CD will be in PDF format, for which you will need Adobe Acrobat Reader. Click here for more information.

As documents take time to be scanned into PDF format and loaded into a property file, some files may not yet be loaded on the property file CD you order.

The following price options are available:

Order online

  • standard delivery (within five working days) $47
  • urgent delivery (within four business hours, excluding courier timing) $58.

Order in person

  • standard delivery (within five working days) $58
  • urgent delivery (within four business hours, excluding courier timing) $68
  • while-you-wait (approximately up to 30 minutes) $78

Visit us at Graham Street or Waiheke service centre to request a property file CD in person.

Before you start

Arrow. Order online and pay by credit card
Order your property file now and pay by credit card.

We accept Visa, MasterCard and American Express only.

Order online now
Arrow. Registered customers order online now
If you have registered and have a log in and password. Order online now


About using this service

What you can order The online request can be used to order a property file CD for properties in the Auckland isthmus and on Waiheke Island only.

The boundaries of the Auckland isthmus are- the Waitemata Harbour to the north, the Tamaki River to the east, the suburb of Otahuhu to the south and the suburbs of Avondale and Blockhouse Bay and the Manukau Harbour to the west.

Please note that the online order service is not available for properties on Great Barrier Island.

CDs for properties in the CBD area may not include all resource consent information.

Records for historic properties are also unavailable. A property is made historic in council records when a cross lease or subdivision of the property occurs and new titles have been allocated to the new lots. You will only receive documents that pertain to the current title.

How you can pay By the following methods:
  • credit card types - Visa, MasterCard and American Express only
  • customer account
You will need
  • credit card or account customer details
  • you need to search by the address the application is for. You will need to be able to identify the specific address so it would help if you also know the legal description or certificate of title (CT) of the property.

The online session will expire after 20 minutes so make sure you have everything you need before you start.

Instructions
  • read the terms and conditions for transaction processing services
  • find out about Auckland City's privacy policy
  • click on Order online now - this will open a new window
  • you will be presented with a series of screens where you will find step by step instructions as you go through the request process - use the Help content located in menu option Other >> Help, if you need more detailed assistance
  • at the end you will be given a reference number. Receipts for online requests are not available, however you can either print the screen or note down the details for future reference
  • close the browser window when you are finished.

When using the service we recommend that you use the navigation buttons provided within the screens. Use of the 'enter' key in some screens may have unexpected results.

Courier delivery Please note that couriers are only available within the immediate Auckland area, ie from Albany to Papakura.

For couriers outside this area, customers will need to make their own arrangements to have the product collected.

If you have a problem

If there are a number of addresses with the same street number and street name, check the legal description and certificate of title to confirm the correct address.

Phone us on (09)379 1344 or email us if you need further assistance.

Copyright © 2007 Auckland City Council. All rights reserved.